Customer Service Our Guarantee As a small company, the satisfaction of each and every one of our customers is important to us. Our goal is to deliver a delicious product in first class packaging at a reasonable price with excellent customer service. If for any reason you are dissatisfied with your purchase, please contact us and we’ll make arrangements for a prompt and courteous replacement, refund, or credit.

Delivery Times & Substitutions

Usually, your order will ship 1-3 business days after we receive it. For large orders, please contact us to discuss delivery times. We use FedEx Ground as our preferred shipping method, but other shipping options are also available.
More information on Shipping Times and Costs.

Please understand that during busy times, such as the holiday season, we are not always able to produce some of our more ‘unusual’ flavors. In order not to be disappointed, it’s best to order early. If for any reason we cannot fulfill your flavor request, we reserve the right to substitute items of equal or greater value to ensure that your order arrives on time. We appreciate your understanding.